The Field Operations Division is the most widely recognized and vital component of the Crestview Police Department. Patrol Officers drive marked patrol vehicles and are the primary responders to calls for service. When a citizen dials 911 or calls the Police Department to request assistance or report a crime, a uniformed Patrol Officer is typically the first to respond to the scene.

During their shifts, Patrol Officers are called upon to identify, pursue, and arrest criminals, investigate complaints ranging from city ordinance violations and misdemeanors to felonies, enforce traffic laws and respond to traffic complaints, investigate motor vehicle crashes, search for and apprehend suspects, resolve problems and disputes, and conduct business and neighborhood security checks and foot patrols. Patrol Officers must have an in-depth and well-rounded knowledge of the law and possess strong observation and communication skills.

The Crestview Police Department operates two Patrol Platoons – “A” Platoon and “B” Platoon.  Each Patrol Platoon consists two individual Patrol Squads, one operating on day shift from 6:00AM-6:00PM and one operating on night shift from 6:00PM-6:00AM. This schedule provides 24 hour patrol coverage and optimal manpower allocation.

Each Patrol Squad consists of (1) Sergeant, (1) Corporal, and several Patrol Officers assigned to specific areas of the city. The Crestview Police Department’s K-9 Unit and Traffic Unit also augment patrol operations. Each Sergeant is responsible for staffing, coordination of service call assignment, direct supervision of the officers assigned to their squad, and overall management of their respective squad.

To ensure adequate patrol coverage and response time to calls for service, the city of Crestview is divided into four “zones.”  Under normal staffing, at least one Patrol Officer is assigned exclusively to each zone at all times. The zone configurations are as follows:

  • “Zone 1”all areas within the city limits west of Highway 85 from Old Bethel Rd. south to Highway 90.
  • “Zone 2”all areas within the city limits east of Highway 85 from Airport Rd. south to Redstone Ave.
  • “Zone 3”all areas within the city limits west of Highway 85 from Highway 90 south to Redstone Ave.
  • “Zone 4”all areas within the city limits south of Redstone Ave. to the Shoal River Bridge.

Going out of town? At your request, Patrol Officers will provide periodic security checks of your home while you’re away and contact you or someone you designate if any problems are found. To request this service, please click here.